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TERMS & CONDITIONS

Employer Placement Terms

1. Our Service

DDHA assists employers in finding domestic helpers, nannies and caregivers based on supplied requirements. Registration does not guarantee candidate availability.

2. Employer Information

Employers must provide accurate information about the position, duties, salary, working arrangements, location and requirements.

3. Recommended Salary

R3,600 per month is displayed as a recommendation, not a fixed salary. Final lawful employment terms are agreed by employer and helper.

4. Placement Fees

R500 Standard Placement: once-off placement fee.

R800 3-Month Replacement Package: once-off placement fee including the replacement provision below.

5. Three-Month Replacement Guarantee

Where the R800 package has been selected and paid for, DDHA will provide a replacement placement service if the nanny placed through DDHA leaves within the first three months from the agreed start date, subject to these conditions:

  • The nanny commenced employment through DDHA.
  • The employer complied with the agreed salary, duties, hours and material conditions.
  • The employer notifies DDHA as soon as reasonably possible.
  • DDHA makes reasonable efforts to identify and introduce a suitable replacement.
  • No guarantee is made that the replacement will have identical experience, availability or characteristics.
  • The R800 fee is not refundable under the replacement guarantee.
  • The guarantee does not apply where the employer's actions or a material change in agreed conditions caused the nanny to leave.
  • DDHA may assess the circumstances before confirming eligibility.

The guarantee does not override rights or obligations under applicable South African employment law.

6. Employment Relationship

The employer and helper are responsible for agreeing on lawful employment terms. DDHA acts as a placement agency and is not automatically the employer.

7. Selection

DDHA may introduce candidates who appear suitable. The employer remains responsible for the final hiring decision and checks.

8. Privacy

Personal information is handled according to the DDHA Privacy Notice.

9. Acceptance

Submitting the form confirms the employer accepts these Terms & Conditions and the Privacy Notice.